We are always happy to answer questions about the products we carry or provide more detailed information if requested. Please contact us!

In the event an item was not as expected, we will offer an exchange or a Store Credit, within 14 days of the purchase date. NO RETURNS. If you find it necessary to exchange an item, please contact us for a RAN. (Return Authorization Number). This number must be written on the outside of the return package or we may refuse delivery. Shipping for both the return and the exchanged item is at the expense of the purchaser.

Special order items are ordered specifically for you from the manufacturer. A 25% restocking fee may be applied to cancellations or returns of special order merchandise.

To be exchanged for merchandise OR store credit, the item must be in its original condition. Tags must be intact, unblemished, etc. If these requirements are not met, we cannot accept the exchange. Item must return shipped in a similar fashion to how it was received (inside water-tight bag and bagged or boxed). Please include a copy of invoice so we know who to credit.

If you ordered using a promotional discount and you do not meet the criteria for the discount after the return, handling fees may apply and your credit may be adjusted accordingly. (Example: Orders over $100.00 receive free shipping. If you return something and your new total is $90.00, shipping fees may be applied at the rate the merchandise would have shipped for).

NO EXCHANGES or STORE CREDITS on the following: Seasonal, Holiday Items or Sale items. These are final sale only.